Terms & Conditions

1) Acceptance of the Terms

By accessing or using natyka.store (the “Website”) and purchasing NATYKA products (the “Products”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, please do not use the Website.

2) Who we are

“NATYKA”, “we”, “us”, and “our” refer to the owner/operator of natyka.store.
Contact us at info@natyka.store for any questions about these Terms.

3) Eligibility

You must be at least the age of majority in your jurisdiction to place orders. By using the Website, you confirm that you have legal capacity to enter into a binding agreement.

4) Account Registration

You may create an account for faster checkout and order history. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately of any unauthorized use.

5) Products & Information

We aim to provide accurate product descriptions, ingredients, usage tips, and images. However:

• Colors, packaging, and presentations may vary due to screen settings or supplier updates.

• We do not provide medical advice. Always perform patch tests and follow usage directions. If irritation occurs, discontinue use and consult a professional.

6) Prices, Taxes & Availability

• Prices displayed on the Website are in KWD and may change without notice.

• Taxes, duties, and shipping fees (where applicable) are shown at checkout.

• Product availability is not guaranteed; we may limit or cancel quantities at our discretion.

7) Orders & Payment

• By placing an order, you make an offer to purchase Products under these Terms.

• We may accept or refuse any order (e.g., suspected fraud, pricing error, out-of-stock).

• Payment must be made via the methods shown at checkout. You authorize us and our payment processors to charge your selected payment method.

8) Shipping, Risk & Title

• Shipping options, fees, and delivery estimates are provided at checkout.

• Title and risk of loss transfer to you upon delivery to the address you provide (or to the carrier, depending on applicable law and shipping terms shown at checkout).

• You are responsible for providing an accurate delivery address and receiving the package.

9) Returns & Refunds

Our Refunds & Returns Policy forms part of these Terms. Please review it on the Website before purchasing.

• For health and hygiene reasons, opened/unsealed cosmetics are generally non-returnable, except in case of defect or incorrect item (subject to our policy).

• How to initiate a return, time limits, and conditions are detailed in the policy.

10) Promotions, Coupons & Gift Cards

• Promotions, discount codes, and gift cards are subject to specific terms.

• Unless stated otherwise, promotions cannot be combined and may be modified or withdrawn at any time.

• Gift cards are non-refundable and not redeemable for cash (unless required by law).

11) User Content (Reviews, Comments)

If you post reviews, comments, or other content:

• You grant NATYKA a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content for marketing and operational purposes.

• Do not post unlawful, defamatory, offensive, or infringing content. We may remove or edit content at our discretion.

12) Intellectual Property

All content on the Website (brand names, logos, texts, images, graphics, styles, product names, and site design) is owned by or licensed to NATYKA and protected by intellectual property laws.
You may not reproduce, copy, distribute, modify, or use any content without our prior written consent.

13) Acceptable Use & Prohibited Activities

You agree not to:

• Use the Website for any unlawful purpose or to harm or attempt to harm others.

• Interfere with the security or proper functioning of the Website.

• Use bots, scrapers, or similar tools to extract data without authorization.

• Upload or distribute viruses, malware, or harmful code.

14) Third-Party Services & Links

The Website may include links or integrations with third-party services (e.g., payment processors, analytics, shipping carriers, social platforms). We are not responsible for third-party content or practices. Your use of third-party services is governed by their terms and privacy policies.

15) Privacy & Cookies

Your use of the Website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect and process personal data. Please review them carefully.

16) Health & Safety

Our Products are cosmetic products, not medical treatments. If you have specific allergies or conditions, check the ingredients list and consult a professional before use. Discontinue use if irritation occurs.

17) Disclaimer of Warranties

To the fullest extent permitted by law, the Website and Products are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Website will be uninterrupted, error-free, or free of harmful components.

18) Limitation of Liability

To the maximum extent permitted by law, NATYKA and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Website or the Products.
Where liability cannot be excluded, it is limited to the amount you paid for the relevant order.

19) Indemnification

You agree to defend, indemnify, and hold harmless NATYKA, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from your breach of these Terms or misuse of the Website or Products.

20) Force Majeure

We will not be liable for delays or failure to perform due to causes beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, supply chain disruptions, utility failures, or government actions.

21) Governing Law & Jurisdiction

These Terms are governed by the laws of Kuwait (without regard to conflict-of-law principles).
You agree to the exclusive jurisdiction of the courts of Kuwait (or insert your city) for any dispute arising out of these Terms, unless mandatory consumer protection laws provide otherwise.

22) International Customers

If you access the Website or purchase from outside Tunisia, you are responsible for compliance with local laws. Mandatory consumer rights in your country may apply and prevail in the event of conflict.

23) Changes to the Terms

We may update these Terms from time to time. The latest version will be posted on this page with the updated Effective date. Continued use of the Website after changes constitutes acceptance of the updated Terms.

24) Contact Us

If you have any questions about these Terms, please contact us at:
info@natyka.store